Reference

How rajamuda slot Handles Your Personal Data

Our Privacy Policy sets out exactly what personal information we collect when you open an account, how we store it securely, and the rights you hold over that…

Data collected at account creationDANA, OVO, GoPay & QRIS transaction recordsCookie usage disclosedYour right to request deletionContact us anytime via live chat
rajamuda slot How rajamuda slot Handles Your Personal Data
PRIVACY CONTACT CHANNELS

Reach Us About Your Privacy Rights

If you want to review, correct or remove the personal data we hold, our support team is available 24 hours a day, seven days a week.

Live Chat Open your account dashboard and tap the chat icon in the lower-right corner.
Privacy Email Send your data request to our privacy email address listed in your account settings.
Telegram Support Our Telegram handle is pinned in the Help section of your account.
DATA HANDLING PRACTICES

Six Ways We Protect Your Information

From the moment you enter your details during account creation to the moment a withdrawal lands in your OVO or DANA wallet, we apply multiple layers of data protection.

Encryption in Transit

All data sent between your device and our servers — including your QRIS and GoPay credentials — travels over TLS encryption. No payment detail or login credential is transmitted in plain text at any point during your session.

Cookie Transparency

We use session cookies to keep you logged in and analytics cookies to understand how you navigate the account dashboard. You can adjust cookie preferences in the settings menu of your browser without losing your account access.

Account Security Alerts

Any login from an unrecognised device triggers an automatic email alert to your registered address. If you did not initiate the login, you can lock your account immediately from the security tab without contacting support first.

Internal Access Controls

Only authorised personnel whose role requires it can view your personal records. Access logs are audited monthly, and any unauthorised internal query is escalated to our data protection officer within 24 hours of detection.

Data Retention Schedule

We keep your account data for as long as your account remains active and for the period required by applicable financial rules after closure. Once that period ends, records are purged from our active database and cannot be restored.

Your Right to Request Changes

You may request access to, correction of, or deletion of your personal data at any time. Submit your request via live chat or our privacy email and we will confirm the action taken within one business day of verifying your identity.

Your Privacy Policy Questions, Answered

Below are the questions we hear most often from account holders about how rajamuda slot collects, uses and protects personal data. If your question is not here, reach out to our live chat team at any time and we will respond with a specific answer for your situation.

We collect your name, email address, and the payment identifiers you provide — such as your DANA number, OVO account or GoPay ID. We also record device type and session timestamps to detect unusual login activity on your account.

We do not sell your data. We share information only with payment processors — such as QRIS clearing networks — strictly to complete your transactions, and with service providers bound by confidentiality agreements. No data is passed to advertisers.

We retain your account data while your account is active and for the legally required period after closure, which depends on local law. Once that period expires, your records are permanently removed from our active systems and cannot be recovered.

Yes. Send a data-access request via live chat or our privacy email with your registered account email. After we verify your identity, we will send a full summary of your stored data within one business day of confirming who you are.

Submit a deletion request through live chat or the privacy email listed in your account settings. We will verify your identity first, then process the deletion within one business day. Note that some transaction records must be kept as required by local law.

We use session cookies for login continuity and analytics cookies to improve account navigation. You can disable non-essential cookies in your browser settings at any time. Disabling session cookies may affect your ability to stay logged in.

Contact our support team via live chat or Telegram immediately. Serious concerns are escalated to our data protection officer within 24 hours. Where local law permits, you also have the right to escalate to the relevant data protection authority in your region.